3 Types of Hotels
Conference and resort hotels
Often contain full-sized luxury facilities with full service accommodations and amenities.
e.g. Hilton Garden Inn
Boutique Hotel
Often contain luxury facilities of varying size in unique or intimate settings with full service accommodations.e.g.The Ardjuna Boutique Hotel & Spa
e.g.Four Seasons Hotels and Resorts
Motor Hotel
A motel hotel is a hotel which is for a short stay, usually for a night, for motorists on long journeys
e.g. Wigwam Motel and Doric 6th Avenue Motor Hotel.
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B, Choose one topic about the hotel business you’re interested and explore more information about it.
Hotel toilet paper folding
Toilet paper origami
What is Hotel toilet paper folding ?
Hotel toilet paper folding is a practice performed by hotels worldwide as a way of assuring guests that the bathroom has been cleaned.
The most common form of folding includes creating a triangle or “ V” shape, just like the above picture.
Reason of this practice
- To assure that the guest’s room is cleaned
- Gives confidence to the guests that the bathroom has been cleaned after the last guest.
- Give assurance no one has used the toilet since the room was cleaned
- Impressing customers with the management's creativity and attention to detail.
Director of Housekeeping for Paris Las Vegas and Planet Hollywood Laura Mengel say:
「 The practice of folding the end of toilet paper is a time-honored tradition in the hotel world, and is often called a “courtesy fold” or “point.” 」
Aside from the confidence a courtesy fold provides, it also helps avoid the mess that can ensue when a new roll is started.
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C. Find out more information about franchising, management contract and vacation ownership of hotel business. Give at least three examples of each of them.
1.Franchise
Franchise: An arrangement whereby one party (the brand) allows another (the hotel owners) to use its logo, name, systems, and resources in exchange for a fee.
A hotel franchise relationship exists when the owners of a hotel choose a flag and enter into a franchise agreement with the managers of that specific brand.
For example, Choice Hotels International manages the Clarion, Quality, Comfort Inn, Comfort Suites, Sleep Inn, Main Stay Suites, Roadway Inn, and Econolodge brand
2. Management Contract
Management Contract: An agreement between a hotel's owners and a hotel management company under which, for a fee, the management company operates the hotel. Also sometimes known as a management agreement.
In many cases, those who invest in hotels are not the same individuals as those who want to manage the hotels. These non-operating hotel owners can either hire individual G.M.s to direct their hotels, or, if they desire, they can hire a management company to do so.
Advantages to the Hotel Owner
- Improved management quality
- Targeted expertise can be obtained
- Documented managerial effectiveness is available
- Payment for services can fie tied to performance
Disadvantages to the Hotel Owner
- The owner cannot control selection of the on-site G.M. and other high-level managers
- The interests of hotel owners and the management companies they employ sometimes conflict
- The interests of hotel owners and the management companies they employ sometimes conflict
- The costs of management company errors are borne by the owner
E.g. Best Western, Hilton, Choice Hotels and Inter Continental Hotels Groups
3. Vacation ownership
Vacation ownership also known as time sharing offers consumers the opportunity to purchase fully furnished condominium style vacation accommodations in a variety of forms such as fixed weeks, floating weeks, points based clubs, fractional and cruises for only a percentage of the cost of full condominium or vacation home ownership. Two basic types of timeshare units are sold: fee simple where the buyer gets title to a fraction of the unit; and right-to-use where the purchaser is entitled to use the unit for a specified period of time, but does not have an ownership interest.
Each condominium, or unit, of a vacation ownership resort is divided into intervals, either by the week or points equivalent, which are sold separately. The condominiums are priced according to a variety of factors, including size of the unit, resort amenities, location, and season. For a one-time purchase price and payment of yearly maintenance fees and taxes, purchasers own their vacation either in perpetuity (Deeded) or for a predetermined number of years (Right to Use). Ownership entitles you to a certain amount of time in that property per year. Owners share both the use and the costs of upkeep of their unit and the common grounds of the resort property.
E.g. Hilton Timeshares, Grand Vacation Club timeshares, HGVC timeshares, Marriott Timeshares
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Reference
http://en.wikipedia.org/wiki/Motel
http://en.wikipedia.org/wiki/Hotel
http://www.toiletpapercoupons.us/toilet-paper-coupons/hotel-toilet-paper-folding
http://en.wikipedia.org/wiki/Hotel_toilet-paper_folding
http://210.46.97.180/zonghe/book/176-HOTEL%20OPERATIONS%20MANAGEMENT/chpater12.htm
http://www.vacationownership.com/pages/learn_faq.html