Macau Study Tour Group Wiki--Question

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Macau Tower

What are your strategies in differentiating your restaurant from many other famous restaurants in town?

1.    Scenic River View

Macau Tower is located nearby a river, which is beneficial to increase the attractiveness of the tower. Customers can enjoy this beautiful scenery while they are having food.

2.    located at transport hub

Macau Tower is located at transport hub, which passes through many transportation. This geographical advantage is convenient to customers that they can easy arrive.

Hotel Sofitel Macau At Ponte 16

Furnishing is one of the important elements for operating a luxury hotel, what are key success factors for your design, procurement and ongoing maintenance?

1.       Diversified style of suite

Simple and pure style

Grand and eye-dazzling style

Multiple style of suite can cater for the different need of customers.
Customers can choose their favorite one.

Hotel Okura Macau

Could you please talk about the service culture of your company?  Does your hotel provide any particular training to your employees in order to practice the service culture of your company?

1.    Service mainly focus on Japanese

Hotel Okura Macau™, provides a distinctly Japanese interpretation of "World Class, Asian Heart" hospitality for guests. Hotel is decorated in Japanese style and the service culture is integrated with Japanese customs

To strengthen the appropriate service attitude to the Japanese, hotel offers training to the staff which is aimed to increase their knowledge in Japanese culture.

Banyan Tree Macau

Are you the only luxury hotel in Macau with full-sized resort villas amidst private gardens with a private swimming pool?  How did you come up with this idea?

Yes.
The hotel is the only one to provide full-sized resort villas in Macau.
This ideas is come from an inventor who thinks that it is unique to provide such a luxury villas. They can stay for a long period as a relaxation.